Digital Services

Business Transformation

Business Continuity Plans for COVID-19 and Beyond
The digital "must-haves" in times of uncertainty!

The unfortunate outbreak of Corona virus has drastically impacted the world. Recent travel restrictions and work-from-home measures are overtaking the globe. 

In response to these unusual circumstances, public and private sector organizations are taking preventive measures to protect people. Health and safety of employees, customers, citizens, patients and students are of core concern and of utmost priority.

Resuming business operations and services as usual, as much as possible, is of critical importance too. It is imperative to continue servicing your stakeholders, minimize business interruption and halt possible negative impacts on your bottom line. 

We help you to plan and implement sustainable business continuity solutions to be a high-functioning and productive organization during COVID19 crisis and afterwards. 


Industry-Specific Business Continuity Solutions

In such a difficult time, we support your business. Whether you are a public or private sector official, a decision maker in the healthcare industry, or an advocate for remote education, we can help you envision, plan and implement your Business Continuity digital must-haves.

Public and Private Businesses

Today employees are asked to work remotely from their homes or partly between home and office. Citizens and customers are asked to refrain from visiting crowded places and abide by social distancing. Organizations are overwhelmed with urgent thoughts about how to overcome looming losses, how to ensure business continuity, how to still be there for their people, and how to plan for future “what if” scenarios? The public sector in specific is in rush to implement digital tools to help governments in intelligently addressing today's COVID-19 crisis

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Doctors, nurses and staff are interchanging attendence or reducing presence at clinics and hospitals. Patients are refraining from crowded places unless there is an emergency. Yet, the need for medical consultation is never-ending. Decision-makers are seeking to ensure the business continuity and accessibility of services to patients and prepare for a future without “what if something like this happens again!". Its time for Healthcare leaders to take necessary steps to ensure business and service productivty during COVID-19 and beyond. 

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Teaching staff, employees and learners are asked to stop going to universities and learning centers. Yet, education can never stop. Future of learners is a critical asset. Decision-makers are seeking to ensure the continuity and accessibility of courses, classes, exams, materials and discussions to learners of all ages. They also want to prepare for a future without uncertainties or similar surprises to what the world is witnessing today.

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Business Continuity: the Digital Must-Haves! 

The key focus areas today for business continuity are: remote workforce productivity, customer service, conversational journeys and availing business apps on cloud. Right from technology roadmap consultancy, user experience planning, solution implementation and intelligent business optimization, we will help you navigate this crisis with more certainty and assurance.  


Workforce Productivity - Microsoft Teams

Enable remote employee productivity in the matter of days

Recraft your business communication experiences quickly, effectively and securely. Implement and customize Microsoft Teams to establish round-the-clock collaboration, business calls, chats, and audio/videoconferencing with your remote workforce, your employees at your office building, online and with your public switched telephone network.

Select from multiple remote deployment packages for Microsoft Teams so you can mobilize your workforce within days; in accordance with your technology infrastructure and business needs.  Furnish your small to large meeting rooms with cutting-edge devices that enable small to mega videoconferences and live meetings.

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Bubbles, Live Chat and Chatbot

Better support people across any device

Chat with your stakeholders in real-time using human agents and an AI-driven chat bot, or both. Using Bubbles, the integrated chat platform, you can create intelligent conversational experiences on your website, mobile and social media channels.

Readily available in English and Arabic, Bubbles gets you closer to your customers anytime and anywhere. It is available for small and medium businesses using online subscription. It is also available for enterprises looking for customizations and integration with Dynamics 365, Microsoft Teams and other 3rd party solutions.

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Windows Virtual Desktop (WVD)

Plan, customize, deploy and integrate a modern virtual desktop environment for business continuity

Using the intelligent formula of Windows 10 and Office 365 on Azure, we help you to provide employees with a centralized cloud space for remote, secure and convenient access to business apps in a consistent experience across multiple devices.  Deploy Windows 10 & Office 365 setup and choose fom mulitple packages. Replace/migrate on-prem Virtual Desktop Deployments to cloud. Manage Windows 7 End of Support with WVD.

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