Dynamics CRM for education is yet another game changer. Having students treated as customers enables education systems to remain relevant and engaging while working with enterprise-grade efficiency.
- Understanding Education Stakeholders
A central digital repository of students, parents, teachers, employees, suppliers with all relevant information creates a clear visibility on the ecosystem of stakeholders in the education institution.
- Creating Omni-Channel Experiences
A call center in a school makes the digital leap tangible to all stakeholders with a unified Omni-channel experience for all stakeholders on phone, email, sms, fax, social media, and internet.
- Streamlining Processes
In digitizing processes and integrating them with other systems at school, the entire system is refreshed and all procedures take place in harmony.
- Managing Voices
With advanced case management, the school can efficiently and automatically manage complaints, suggestions, and requests and get SLA based responses from the right departments.
- Empowering Staff
Having all staff access a single point to manage their tasks and handle different business process even if integrated with different systems creates productivity across the board.