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Overcoming COVID-19 hand in hand

The unfortunate outbreak of Coronavirus has drastically impacted people around the world. Today, resilience, agility and willpower can drive us this tough journey. At Link Development, we place safety, health and welfare of our employs as utmost priority. And, our organization, with each and every team member, is keen on the business continuity and digital stability of our customers. Embracing remote work as the new global norm for this period, we are supporting business organizations with technology solutions needed to resume business as usual, as much as possible, and reduce the uncertainties of this distressful time.

CEO Message

At Link Development, the safety and well-being of our employees and our customers is always a top priority. As a service provider we recognize the importance of the continuity in providing our services to our customers during this critical time. We are actively monitoring COVID-19/Coronavirus situation and taking steps to help keep our communities safe while ensuring our business continuity and overcoming such stressful uncertainties hand-in-hand.

Public and Private Sector Organizations

Recent travel restrictions, work-from-home measures, and nation-wide lockdowns have set a historical precedence in recent times leaving many organizations digitally unprepared to adequality face such unusual circumstances.

Employees are asked to work remotely from their homes or partly between home and office. Citizens and customers are asked to refrain from visiting crowded places and abide by social distancing. With no time to lose, digital can help bridging the communication gap today, easily and quickly.

  • Enable employee collaboration and productivity in the matter of days Implement and customize Microsoft Teams for calls, chats and audio/videoconferencing and collaboration tools to connect your remote and on-site workforce both online and with public switched telephone network. Choose from Basic, Silver and Gold deployment packages.
  • Better support your people with live chat & intelligent chatbots Use Bubbles for an integrated live chat, intelligent chatbot and smart knowledge-base to provide immediate answers to your customers and citizens on website, mobile, social media, WhatsApp and more. Customize as per your customer needs and integrate with 3rd party digital systems.

Healthcare

The impact of COVID-19 on industries that people depend on is huge, especially healthcare.

Doctors, nurses and staff are interchanging attendance, reducing presence at clinics and hospitals or working from home. Patients are refraining from visiting medical institutions unless there is an emergency. Yet, their need for medical consultation is never-ending.

Digital solutions can provide risk-free communication with medical community and workers. It can also ensure availability and accessibility of services to patients.

  • Enable medical staff collaboration and productivity in days Implement and customize Microsoft Teams for calls, chats and audio/videoconferencing and collaboration tools to connect your remote and on-site workforce and the whole medical community both online and with public switched telephone network. Choose from Basic, Silver and Gold deployment packages.
  • Establish tele-medicine capabilities with patients Connect with patients anytime, anywhere to provide timely, video-based consultancy without making them visit your hospital, clinic or medical institution.
  • Answer patients and cover all COVID-19 enquires with live chat & intelligent chatbots Use Bubbles for an integrated live chat, intelligent chatbot and smart knowledge-base to provide immediate answers to your stakeholders on website, mobile, social media, WhatsApp and more. Customize as per your customer needs and integrate with 3rd party digital systems.

Education

The unusual circumstances the education community is living in living today can reshape the framework of learning as we know it.

Teachers, professors, staff and learners are prohibited from universities, academies, learning and training centers

With the future of millions of students at stake, decision-makers are seeking to ensure the continuity and accessibility of courses, classes, exams, education materials, intelligent discussions to learners of all ages.

  • Enable collaboration and productivity of educators and teaching staff in days Implement and customize Microsoft Teams for calls, chats and audio/videoconferencing and collaboration tools to connect your remote and on-site workforce and the entire educational community both online and with public switched telephone network. Choose from Basic, Silver and Gold deployment packages.
  • Better support students and parents with intelligent chats Use Bubbles for an integrated live chat, intelligent chatbot and smart knowledge-base to provide immediate answers to your stakeholders on website, mobile, social media, WhatsApp and more. Customize as per your customer needs and integrate with 3rd party digital systems.
  • Provide learners with distinctive e-learning experiences on Opingo Ensure that learners remain up to date and closely connected with professors and educator via Opingo learning management system.

Business Continuity Must Haves

Resuming business operations and services as usual as possible, is of critical importance. Organizations need to be digitally prepared to face sudden emergencies such as COVID-19 and be able to immediately deal with massive business limitations and lockdowns.

Ensuring the health and safety of employees, customers, citizens, patients and students doesn’t mean stopping business. It means shifting to set of digital solutions that will ensure business continuity and digital productivity in such times of distress today and in future.

  • Workforce Productivity - Microsoft TeamsEnable remote employee productivity in the matter of days.
  • Bubbles, Live Chat and ChatbotBetter support people across any device.
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