Link Development Powers DHCR in Digitizing the Future of Healthcare in Dubai
DHCR, the leading regulatory arm was tasked with opening the doors to all healthcare players and business partners to easily live, work, invest and heal in Dubai; all within a framework of innovative services, strict regulations and highest-quality standards. Envisioning a new platform to digitize the flow and harmony of nearly 200 services, the meticulous body entrusted Link Development with the challenging job. In few months, Masaar, the first-of-it-kind, e-services platform in the UAE was launched strengthening Dubai’s ranking in ease of doing business, attracting medical tourism and prompting a culture of customer happiness. A year later, DHCR landed Dubai Government Excellence Award for 95.4% Customer Happiness rate
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