A digital pioneer, IKEA KSA sought to digitally transform it’s entire operations in its ambition to provide a new level of omni-channel customer experience to its B2B, B2C and Ikea community customers..
In line with its vision to put customers first, El Araby Group opted for an overhauled customer services ecosystem. Based on Microsoft Dynamics CRM Online solution, Link Development, winner of 2016, 2..
DHCR, the leading regulatory arm was tasked with opening the doors to all healthcare players and business partners to easily live, work, invest and heal in Dubai; all within a framework of innovative..
ERTU envisioned a long awaited transformation towards digital broadcasting to introduce new services and gain new revenue streams from online streaming and video on-demand (VOD). In partnership with M..
ALEXBANK, the leading private sector bank, decided to launch a major SME enablement initiative called SMB “Business Passport”; aiming to digitally modernize SMB business journey. Link Development, the..
Link Development collaborated with GAFI to provide the investment platform and map. GAFI’s new investment platform eases the way for global investors looking to harness opportunities presented by Egyp..
The Saudi Ministry of Labor and Social Development designed a new initiative called the Citizen Account Program to capture constituents information in KSA for consolidation and processing. In accordan..
CAPMAS (Central Agency for Mobilization and Statistics) needed to automate the end-to-end process of census in Egypt before it commences a nation-wide enumeration run where over 40000 agents will coun..
Gulf Air, Bahrain’s national carrier, is a leading ICT innovator in the Gulf. The giant opted for an end-to-end digital transformation of its online presence and services and trusted its long-term ICT..
In response to the sublime directives of His Highness Sheikh Khalifa Bin Zayed Al Nahyan president of the UAE and His Highness Sheikh Mohammed Bin Rashid Al Maktoum Vice president, Prime Minister Rule..
LINK Development supported Oman’s Electricity Holding Company to have a unified Services Platform and a strong Complaint Management System by implementing a perfectly fitting CRM solution across its ..
Due to the harsh competition and the general economic situation, Mobinil is focusing on generating more revenue from its existing customers, by making them more active and probable to use more service..
Wind Mobile is a relatively new player in the Canadian telecommunication market. There are already big players and the market was already comparatively stable. Technically, Wind Mobile is still a gree..
LINK Development Universities Management Framework o_ers universities and educational institutions the ability to manage their knowledge assets, automate all their services. The aim is to deliver to t..
After the breakout of the Egyptian Revolution in January 2011 the Egyptian Presidency decided to establish its Citizen Service Department in July 2012 the Egyptian Presidency decided to establish its ..