Privacy Policy

Privacy Policy
Our Privacy Policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
 
What personal information do we collect from the people that visit our blog, website or app?

We do not collect information from visitors of our website nor do we collect any details that cover any part of your experience on our website except when information is voluntarily provided.

When do we collect information?

We collect information from you when you Open a Support Ticket or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.

We only provide articles and information. We never ask for credit card numbers.

We do not use Malware Scanning.

How to access and control your information?

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and what to do in case of any limitations.

Your choices

You have the right to request a copy of your information, to access and modify your personal information, to object to our use of your information, to request the deletion or removal or withdrawal of your information and data, to request the cancellation of your processing your personal information, or to request your information in a structured, electronic format.

For any of the above choices, please feel free to contact us on [email protected] and write down your choice(s).

Access and update your information

You can access and update your information that you stored when you logged in with your personal account. For example, you can access your profile information from your account and update your information within your profile settings and modify content and preferences.

To access and update your information:

  • Visit "Careers" or "Blogs" pages
  • On the top right, log in on your account
  • From the top-right menu, select "Profile"
  • Update all the required information

Contact us on [email protected] if you can’t update your information for any reason and we will help you to update it. 

Delete your information

You have the right to delete your information and user account from our website. Once you delete your data, all your personal information and preferences will be deleted.

To delete your account:

  • Visit "Careers" or "Blogs" pages
  • On the top right, log in on your account
  • From the top-right menu, select "Profile"
  • At the end of the user profile page, click "Delete" account.

All your information will be deleted from our records and you will not be able to log in again. If you require to re-create your account and personal profile, you will need to log in and input all your personal information and preferences from scratch.

Contact us on [email protected] if you can’t delete your account for any reason and we will help you to delete it. 

Stop using your information

In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information. In this case, please contact us on [email protected] and request that we stop using your information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Some of our features will not be working properly on IE. We recommend using this website from our supported browsers ex: Google Chrome, Firefox, Opera, Microsoft Edge