Kick off your Dynamics 365 journey now!

Digital enterprises are winners!

We sit at the heart of top 1% of Microsoft Dynamics 365 – CRM partners around the globe. We are consecutive winners of 2016, 2015 and 2014 Dynamics Inner Circle and President Club recognitions and a 2015-2016 Microsoft Dynamics Certified Public Sector Partner in MEA.

Digital industries grow faster!

Developing, improving, and retaining your customer relationships is fundamental to your business success. Our Dynamics 365 - CRM industry-specific platforms help you create happier costumers, citizens, students, employees and more.

Real-Estate Management Solutions

Real-Estate Management Solutions

Run digital operations to create new commercial and residential experiences and amplify customer conversions.
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Citizen Management Solutions

Citizen Management Solutions

Digitize the quest for citizen happiness in a more intelligent, productive, and competitive city.
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Education Management Solutions

Education Management Solutions

Redefine the education experience in schools.
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Healthcare Management Solutions

Healthcare Management Solutions

Transform healthcare services through personalized, connected and responsive tools.
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Banking Management Solutions

Banking Management Solutions

Digitize banking processes, proactively manage risks with real-time insights and deliver superior customer service.
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Charity & NGO Management Solutions

Charity & NGO Management Solutions

Strengthen beneficiary-donor relationship within a controlled flow of interactions.
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Call Center Management Solution

Call Center Management Solution

Build your digital call center and ticketing experience to enhance customer services, reduce costs and maximize productivity.
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Automotive Management Solutions

Automotive Management Solutions

Materialize passion for cars into cash.
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Sports Club Management Solutions

Sports Club Management Solutions

Grab the attention of your club members and address their needs around the clock to retain them members for life.
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Insurance Management Solutions

Insurance Management Solutions

Provide exceptional customer service and increase efficiency to expand your customer base.
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Justice Management Solutions

Justice Management Solutions

Digitize the justice ecosystem for happier, more peaceful societies.
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We are 2016 Microsoft Dynamics Inner Circle partner for the 3rd Year in a row

We are at the heart of top 1% of Microsoft Dynamics partners around the globe!

more awards

Dynamics 365 apps will do the trick!

Go digital to accelerate your business growth. The app-rich Dynamics 365 is a cloud-first, mobile-first enterprise-wide platform. Break free from traditional solutions and innovate in  your business processes, operations and customer relationships.

sales management

sales management

sales management

Add digital intelligence into each deal. Predict customer needs, provide personalized attention, build strong relationship and sell more.
marketing management

marketing management

marketing management

Make every marketing interaction intelligent. Deliver more personalized content and experiences.
customer care

customer care

customer care

Provide unified, unforgettable digital experiences in serving your customers. Win them forever!
operations management

operations management

operations management

Accelerate business growth, scalability and digital intelligence with a full range of ERP tools.
social crm

social crm

social crm

Be where you digital customer is. That is social media of course!
field service management

field service management

field service management

Stop losing money and put your field service under control!
digital insights

digital insights

digital insights

Understand your business and customers and stay ahead with Power BI and more.
Sales Management Solutions

Sales Management Solutions

Sales Management Solutions

Run your sales function on digital intelligence to better understand your prospects, customers and deals.
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Social Media CRM

Social Media CRM

Social Media CRM

Be where you digital customer is. That is social media of course!
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Field Service Management

Field Service Management

Field Service Management

Stop losing money and put your field service under control.
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Marketing Management Solutions

Marketing Management Solutions

Marketing Management Solutions

Strengthen your brand, enliven your customer experiences and amplify conversions.
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Operations Management Solutions

Operations Management Solutions

Operations Management Solutions

Accelerate business growth, scalability and digital intelligence.
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Customer Care Solutions

Customer Care Solutions

Customer Care Solutions

Serve your customers with unified, unforgettable digital experiences and win them forever!
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Digital Insights Solutions

Digital Insights Solutions

Digital Insights Solutions

Understand your business and customers to stay ahead the curve!
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Link Development Helps El Araby in the Digital Transformation of Customer Services Using Dynamics CRM Online

In line with its vision to put customers first, El Araby Group opted for an overhauled customer services ecosystem. Based on Microsoft Dynamics CRM Online solution, Link Development, winner of 2016, 2..

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Choose the experts!

We have 20+ years of expertise in consulting, developing, implementing, customizing, integrating, supporting and teaching Microsoft Dynamics 365 solutions. Our team of 120+ certified Dynamics experts has delivered solutions for 200+ public and private sector customers in the Middle East and Africa.

Microsoft Dynamics CRM

Microsoft Dynamics CRM

Use integrated Dynamics 365 - CRM solutions to create a future-proof digital enterprise.
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ERP Solutions

ERP Solutions

Accelerate business growth, scalability and digital intelligence Dynamics 365 for Operations ERP tools.
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Microsoft Office 365

Microsoft Office 365

Reshape your organization’s productivity and craft new workplace experiences.
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Microsoft Power BI

Microsoft Power BI

bring your data to life. visualize what's going on!
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Microsoft PowerApps

Microsoft PowerApps

Extend business capacities right from Microsoft AppSource with apps that can seamlessly work with your Dynamics 365 -CRM solutions.
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CRM Cloud Academy

CRM Cloud Academy

Educating calibers to be certified professionals; spearheading the Dynamics 365- CRM landscape in MEA.
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Islam Elaraby

El Araby Group Information Group, General Manager

Link Development has helped us to navigate a critical journey of digital transformation across all our customer services touchpoints; especially those that ensure our workers agility and responsiveness. We, at El Araby Group, are extremely satisfied with the experience and the team. Using the bespoke, cost-efficient Microsoft Dynamics 365 - CRM Online, we redefined our ecosystem of field services and revolutionized our quality of service and product delivery”

How we do it!

From strategy to realization: Take the digital leap!

We start with you from point zero; from ideation and conceptualization to implementation of harmonious digital solutions that induce young, new experiences for you and your stakeholders.

digital

Strategy
Create the path of business transformation by building effective digital strategies & solutions’ roadmaps.

digital

Experience
Immerse your customers in enticing digital journeys to capture them customers for life!

digital

Transformation
Automate, integrate and connect your business processes, productivity pillars and service delivery machines.

digital

Optimization
Decide where to steer the wheel next based on concrete analytical evidence on where you are now.
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